Posts Tagged ‘outsourcing downside’

Former Reagan Official Slams Outsourcing as “Lose-Lose” for American Workers

Tuesday, April 20th, 2010 by admin

ggazette_11_24_04_outsourceIn a scathing article entitled, “The Offshore Outsourcing of American Jobs: A Greater Threat Than Terrorism” Dr. Craig Paul Roberts lambastes the Corporate American whitewashing of the disastrous effects of outsourcing.  A few clips,

In what might be an underestimate, a University of California study concludes that 14 million white-collar jobs are vulnerable to being outsourced offshore. These are not only call-center operators, customer service and back-office jobs, but also information technology, accounting, architecture, advanced engineering design, news reporting, stock analysis, and medical and legal services. The authors note that these are the jobs of the American Dream, the jobs of upward mobility that generate the bulk of the tax revenues that fund our education, health, infrastructure, and social security systems.

The loss of these jobs “is fool’s gold for companies.” Corporate America’s short-term mentality, stemming from bonuses tied to quarterly results, is causing US companies to lose not only their best employees-their human capital-but also the consumers who buy their products. Employees displaced by foreigners and left unemployed or in lower paid work have a reduced presence in the consumer market. They provide fewer retirement savings for new investment.

Nothink economists assume that new, better jobs are on the way for displaced Americans, but no economists can identify these jobs. The authors point out that “the track record for the re-employment of displaced US workers is abysmal: “The Department of Labor reports that more than one in three workers who are displaced remains unemployed, and many of those who are lucky enough to find jobs take major pay cuts. Many former manufacturing workers who were displaced a decade ago because of manufacturing that went offshore took training courses and found jobs in the information technology sector. They are now facing the unenviable situation of having their second career disappear overseas.”

He continues,

Outsourcing forces Americans to “compete head-to-head with foreign workers” by “undermining US workers’ primary competitive advantage over foreign workers: their physical presence in the US” and “by providing those overseas workers with the same technologies.”

The result is a lose-lose situation for American employees, American businesses, and the American government. Outsourcing has brought about record unemployment in engineering fields and a major drop in university enrollments in technical and scientific disciplines. Even many of the remaining jobs are being filled by lower paid foreigners brought in on H-1b and L-1 visas. American employees are discharged after being forced to train their foreign replacements.

The author then details how outsourcing is causing the destruction of our middle class and dropping our nation from first to third world status.  Exporting our technology also creates a national security risk.  The upshot of the article is that the outsourcing of our economy is having disastrous effects here in America.  Of course, anyone that has had their job outsourced already knows this.

Outsourcing to India Shaken by Increase in “Malicious Activity”

Tuesday, April 20th, 2010 by admin

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Symantec’s 2009 Internet Security Threat Report reveals serious vulnerabilities in the growing outsourcing industry.  From the April, 2010 Executive Summary, India is seeing a major uptick in malicious activity,

India also experienced a surge in malicious activity in 2009, moving from 11th for overall malicious
activity in 2008 to fifth in this period. In 2009, India also accounted for 15 percent of all malicious activity in the Asia-Pacific/Japan (APJ) region, an increase from 10 percent in 2008. For specific categories of measurement in the APJ region, India increased rank in malicious code, spam zombies and phishing hosts from 2008. Its high ranking in spam zombies also contributed to India being the third highest country of spam origin globally. Malicious activity tends to increase in countries experiencing rapid growth in broadband infrastructure and connectivity, and the level of malicious activity occurring in India has been increasing steadily over several reporting periods as its broadband infrastructure and user base grows.

This is a serious threat, that could wreak havoc upon the entire Indian outsourcing enterprise.  From an article in the UK edition of CIO,

“The whole shift to outsourcing and offshoring is [potentially] exposed because “these countries are” not up to speed on, or don’t place the same emphasis on, security,” said Kevin Hogan, Symantec senior director of global security response operations, noting that India was 11th most likely source of malware in 2008 and is now fifth in the rankings.

It’s nice to see some objective, critical information being reported, rather the relentless shilling and hucksterism we so often have to endure.  Detailed, objective reports by companies like Symantec should be taken seriously and factored into the cost benefit analysis one should perform before outsourcing.  It’s not just about saving  x dollars per hour on the cost of contract attorneys, there are many more hidden dangers and costs associated with conducting business in the emerging markets (including India) around the world than performing the same work stateside (or “backshore”).

Hopefully this will be the beginning of a more realistic dialogue about outsourcing, including its  inherent risks and weaknesses.